Privacy Policy

A legal disclaimer

Overview

Catalyst Counseling (collectively, the “Organization”, “we,” “us,” “our”) respects your privacy and is committed to protecting the personal data we hold about you. If you have questions, comments, or concerns about this Privacy Notice or our processing of personal data, please see the bottom of this Privacy Notice for information about how to contact us.

This Privacy Notice explains our practices with respect to personal data we collect and process in connection with your relationship with us. This includes information we collect through, or in association with, our websites located at www.catalystcounseling.net , our related social media sites (collectively, the “social media sites”), together with all services we may offer from time to time via our Sites, social media sites or otherwise through your interactions with us (the Sites, social media pages and services, collectively, the “Services”).

What information do we collect?

When you sign up to become a member of our Site(s) and in the course of using the Site(s), we collect a variety of personal data from and about you through the Services, including:

When you provide it to us voluntarily to contact or identify you and administer your account;
When you register with the Site(s), you create your own profile, which may include, but is not limited to, your name, email address and video likeness (“Profile Information”);
Automatically through logging and analytics tools, cookies, pixel tags, and as a result of your use of and access to the Services; and
From third-party sources, including but not limited to service providers such as our analytics providers and through your interactions with us on social media websites.

You have choices about certain information we collect. When you are asked to provide information, you may decline to do so; but if you choose not to provide information that is necessary to provide any aspect of our Services, you may not be able to use those Services. In addition, as noted below in the section captioned “Your Choices” it is possible to change your browser settings to block the automatic collection of certain information.

Finally, we may collect data that is not identifiable to you or otherwise associated with you (such as aggregated data) and is not personal data.

Information Collected Automatically. When you browse our Site(s) or communicate with us through the Services, we utilize commonly-used logging and analytics tools, such as Google Analytics, to collect information about your device, the network used to access the Services, and information about your use of the Services (such as how you navigate and move around the Services). This enables us to improve our Site(s) functionality and content and your user experience. Third-party analytics services use cookies and similar technologies to collect information about the use of our sites and to report website trends to us, without directly identifying individuals to us.

Cookies and Web Tracking. We use cookies and pixel tags to personalize and enhance your experience in regard to our Services, to collect data about your visit to our Services, to administer the Services, to evaluate the effectiveness of our marketing and advertising campaigns, and to permit analytics providers to gather information about your visit to the Services.

Please see the “Your Choices” section of this Privacy Notice for more information about cookies an other web tracking technologies on the Services; for information about how you can reject, delete, or prevent cookies from being placed on your system; and how you can opt out of, limit, or prevent certain web tracking technologies and/or advertising providers from collecting information about you.

Information Obtained From Third Parties. We receive personal data from third parties that we have engaged to provide services to us, as well as from third parties that provide web analytics and usage information to us such as Google Analytics.

Social Media Site(s): If you choose to interact with us or our partners on social media sites by posting to our pages, tagging us (or using certain hashtags or other identifiers) in posts, or participating in activities, we may collect certain information from the social media account you use to interact with us, including the name associated with the account, the account handle, recent activity, the content of any posts in which we are tagged, and other information that may be contained on your social media profile to allow us to respond to the posts and understand and engage with our audience.

For the purposes of this Privacy Notice, “partners” means affiliates, service providers, licensors, vendors, manufacturers, distributors, or other third parties with which we have a business relationship.

How do we process and use

personal data?

We process personal data for numerous purposes: (1) to provide and improve our Services; (2) for third-party service providers to carry out your requests; (3) as may be required by law; and (4) for marketing uses.

Operational Uses. We may process and use your personal data to: (i) provide and improve our Services, features and content; (ii) administer your use of our Services and your account; (iii) enable users to enjoy and easily navigate the Site(s); (iv) better understand your needs and interests; (v) fulfill requests you may make; (vi) personalize your experience; and (vii) provide service announcements.

Third Party Uses. We disclose personal data to our service providers to allow them to provide services to us and to you and to assist in carrying out your requests, and to our partners in aggregate, demographic form in connection with our marketing and business development efforts.

Legal Uses. We may disclose information we maintain, including personal data: when permitted or required to do so by law; in response to a request from a law enforcement agency or authority or any regulatory authority; and/or to protect the integrity of the Services or our interests, rights, property, or safety, and/or that of our users and others.

Marketing Uses. We process your personal data to send messages to you about us, our partners, and the products and services we and our partners offer. We also may contact you about other activities or news, or about opportunities to support our Services. These communications will only occur with your prior consent, if such consent is required in accordance with applicable laws; for example, we will not call you or send you text messages for marketing purposes unless you both consent to receive such communications and provide us with your telephone number. We may also process your personal data if we choose to feature or highlight you on our social media page(s) and/or our newsletter(s), in each instance with your consent.

We process personal data collected through social media sites and web tracking technologies to market to and understand our audience.

See the “Your Choices” section below for information about how you can make decisions about how we process personal data, including how to opt out of certain marketing communications.

Sharing of Personal Data. Some of the above processing involves sharing collected personal data with third parties, including service providers, affiliates, and other partners.

We share personal data with third parties when you ask us to do so;
We share personal data among our affiliated entities, as well as non-affiliated local, state, and other member organizations;
We share personal data with our service providers for business purposes, and other vendors we engage so that they may provide services to us or on our behalf;
We may share personal data we collect in aggregated, demographic form with certain partners, prospective partners, and service providers in order to provide us and/or our affiliates and partners with information about the use of the Services and levels of engagement with the Services, to allow us to enter into new business relationships, and to allow us to market products or services on their behalf; and
We share personal data with third parties when we believe it is required by, or necessary to comply with, applicable law, or when we believe it is reasonably necessary to protect our and our partners’ rights, property, or safety, and that of our users and other parties.

4. Your Choices

You have a variety of rights regarding the collection and processing of personal data. You may exercise these rights, to the extent they apply to you, by contacting us as provided at the end of this Privacy Notice, or by following instructions provided in this Privacy Notice or in communications sent to you. Please be prepared to provide reasonable information to identify yourself and authenticate your requests.

Note, however, that we may request certain reasonable additional information (that may include personal data) to help us authenticate the request and/or to clarify or understand the scope of such requests.

You may opt out of receiving marketing or other communications from us at any time through a given communications channel by following the opt out link or other unsubscribe instructions provided in any message received, or by contacting us as provided at the end of this Privacy Notice.

Cookies and Web Tracking. Most browsers automatically accept cookies by default, but you can adjust your device and/or browser settings to delete and/or block some or all cookies, or provide notifications when you receive a new cookie. Consult the “Help,” “Tools,” or “Preferences” menus on your browser, or the documentation for your device, for more information about how to do this. Please note, however, that blocking or deleting certain cookies may negatively affect your user experience.

If you wish to opt out of Google Analytics tracking, visit https://tools.google.com/dlpage/gaoptout. You may also disable tracking for certain analytics providers by removing or blocking related cookies or similar technologies.

5. Other Important Information About Personal Data and the Services

Collection of Personal Data from Children. Children under 18 years of age are not permitted to use the Services, and we do not knowingly collect information from children under the age of 18. By using the Services, you represent that you are 18 years of age or older.

If you are a resident of California, under 18 and a registered user of the Services, you may ask us to remove content or information that you have posted to the Services by using the contact details set out at the end of this Privacy Notice. Please note that your request does not ensure complete or comprehensive removal of the content or information from the Services.

Third-Party Websites and Services. As a convenience, we may reference or provide links to third-party websites and services, including those of unaffiliated third parties, our affiliates, service providers, partners, and third parties with which we do business. When you access these third-party services, you leave our Services, and we are not responsible for, and do not control, the content, security, or privacy practices employed by any third-party websites and services. You access these third-party services at your own risk. This Privacy Notice does not apply to any third-party services; please refer to the privacy notices or policies for such third-party services for information about how they collect, use, and process personal data.

Do Not Track. We use analytics systems and providers that process personal data about your online activities over time and across third-party websites or online services, and these systems and providers may provide some of this information to us. We do not currently process or comply with any web browser’s “do not track” signal or similar mechanisms.

Note, however, that you may find information about how to opt out of Google Analytics, and/or block or reject certain tracking technologies in the “Your Choices” section above.

Data Security. While we use measures designed to protect personal data, no method of safeguarding information is completely secure, and we cannot guarantee that our safeguards will be effective or sufficient. In addition, you should be aware that Internet data transmissions are not always secure, and we cannot warrant that information you transmit utilizing the Services is or will be secure.

6. Modifications and Updates to this Privacy Notice

This Privacy Notice replaces all previous disclosures we may have provided to you about our information practices with respect to the Services. We reserve the right, at our discretion, to update this Privacy Notice, and any such modifications, alterations, or updates will be effective upon our posting of the revised Privacy Notice. Your continued use of the Services following our posting of any revised Privacy Notice will constitute your acknowledgement of the amended Privacy Notice.

7. Applicability of this Privacy Notice

This Privacy Notice does not apply to information from or about you collected by any third-party services, applications, or advertisements associated with, or websites linked from, the Services. The collection or receipt of your information by such third parties is subject to their own privacy policies, statements, and practices, and under no circumstances are we responsible or liable for any third party’s compliance therewith.

8. Additional Information and Assistance

If you have any questions or concerns about this Privacy Notice and/or how we process personal data, or would like to exercise any of the legal rights set forth above, please contact us at office@catalystcounseling.net